Portal Home > Knowledgebase > Frequentely Asked Question

Billing (10)
Do you offer 24/7 support?
Of course we do! We find 24/7 to be absolutely necessary to any online business and it should be...
What is your guaranteed uptime?
We guarantee that our servers will be up and running 99.9% of the time each month.
100mb Test File
Here is a test file to check speed of our VPS'shttp://
I did not receive an e-mail with my account information. What shall I do?
Some times your e-mail provider may filter the e-mails we sent to you. In this case, please first...
What if my site breaks your Terms of Service?
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders,...
What IP can I use for Ping and traceroute test?
You can use IP
What is the setup time on your services?
We do offer instant setup time for our vps services. However, it may take upto 12 hrs. for some...
What payment options do you currently accept?
We currently accept PayPal, MoneyBooker and 2checkout. We accept all major credit card through...

Powered by WHMCompleteSolution